Technical Support: How to Enable Cookies

Internet Explorer

• Version 6.x
  1. Click Tools on the menu at the top of your browser and select Internet Options
  2. Click the Privacy tab at the top of the screen
  3. Move the slider to Medium and click OK
• Version 5.x
  1. Click Tools on the menu at the top of your browser and select Internet Options
  2. Click the Security tab at the top of the screen
  3. Click Custom Level and scroll down to the Cookies section
  4. Set "Allow per-session cookies" to Enable and click OK
• Version 4.x
  1. Click View on the menu at the top of your browser and select Internet Options
  2. Click the Security tab at the top of the screen
  3. Click Custom Level and scroll down to the Cookies section
  4. Select "Always accept cookies" or "Prompt before accepting cookies" and click OK

Netscape Navigator

• Netscape 7.1
  1. Select "Preferences" from the Edit menu.
  2. Click on the arrow next to "Privacy & Security" in the scrolling window to expand.
  3. Under "Privacy & Security", select "Cookies."
  4. Select "Enable all cookies".
  5. Click "OK".
• Version 6.x
  1. Click Edit on the menu at the top of your browser and select Preferences
  2. Find "Privacy & Security" in the menu on the left. If there is a triangle pointing to the right next to Privacy & Security, click it.
  3. Select "Cookies" under "Privacy & Security"
  4. Select "Enable cookies for the originating web site only" or "Enable all cookies" and click "OK"
• Version 4.x
  1. Click Edit on the menu at the top of your browser and select Preferences
  2. Select "Advanced"
  3. Select "Accept all cookies" or "Accept only cookies that get sent back to the originating server" and click OK

Mozilla

• Mozilla 5.0
  1. Select "Preferences" from the Edit menu.
  2. Click on the arrow next to "Privacy & Security" in the scrolling window to expand.
  3. Under "Privacy & Security", select "Cookies."
  4. Select "Enable all cookies".
  5. Click "OK".
• Version 1.x
  1. Click Edit on the menu at the top of your browser and select Preferences
  2. Find "Privacy & Security" in the menu on the left. If there is a [+] to the left of "Privacy & Security", click it.
  3. Select "Cookies" under Advanced.
  4. Select "Enable cookies for the originating web site only" or "Enable all cookies" and click "OK"

Mozilla Firefox (1.0 final release and earlier)

• 1.0 final release and earlier
  1. Go to the "Tools" menu.
  2. Select "Options".
  3. Select the "Privacy" icon in the left panel.
  4. Check the box corresponding to "Allow sites to set cookies".
  5. Click "OK" to save changes.

America Online

• AOL 9.0

  1. From the AOL Toolbar, select Settings.
  2. Select Internet [Web] Options
  3. Select Use your Internet Explorer Settings to set advanced browser options.
  4. Select the Privacy tab
  5. Select Advanced
  6. Deselect override automatic cookie handling button
  7. Click OK to exit.
     
     

• AOL 8.0

  1. From the AOL Toolbar, select Settings.
  2. Select Preferences
  3. Select Internet Properties (WWW)
  4. Select the Privacy tab
  5. Select Advanced
  6. Deselect override automatic cookie handling button
  7. Click OK to exit.
     
     

• AOL 7.0 with IE 6.x

  1. From the AOL Toolbar, select Settings.
  2. Select Preferences
  3. Select Internet Properties (WWW)
  4. Select the Privacy tab
  5. Select Advanced
  6. Deselect override automatic cookie handling button
  7. Click OK to exit.
     
     

• AOL 7.0 with IE 5.5

  1. From the AOL Toolbar, select Settings.
  2. Select Preferences
  3. Select Internet Properties (WWW)
  4. Select the Security tab
  5. Select the Custom Level tab
  6. Under "Allow Cookies that are stored on your computer" click "Enable"
  7. Under "Allow per-session cookies (not stored)" click "Enable"
  8. Select OK , Yes you want to save the settings
     
     

• AOL 6.0

  1. From the AOL Toolbar, select Settings
  2. Select Preferences
  3. Select Internet Properties (WWW)
  4. Select the Security tab
  5. Select the Custom Level tab
  6. Under "Allow Cookies that are stored on your computer" click "Enable"
  7. Under "Allow per-session cookies (not stored)" click " Enable"
  8. Select OK , Yes you want to save the settings
     
     

• AOL 5.0

  1. Go to My AOL
  2. Pick WWW
  3. Click the Security tab
  4. Go to Custom Level
  5. Scroll down to find Cookie
  6. Click "Enable"
  7. Click OK
     
     

• AOL 4.0

  1. Click on Preferences
  2. Select on the WWW button
  3. Click on the Advanced tab
  4. Select the "Accept all cookies" checkbox
     
     

• AOL for Windows 3.1

  Browser does not give you the ability to turn off cookies